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Terms & Conditions

  • This site is brought to you by Xexec Ltd. Your access and use of the retail vouchers website - this site - is subject to the following terms and conditions which, by accessing and browsing you accept in full and without limitation. 
  • Purchases of retail vouchers, e-vouchers, gift cards and top up cards through this site are protected by Distance Selling Regulations and The Sale of Goods Act 1979 in conjunction with all other Terms & Conditions for goods and services offered by the vendors.

General Disclaimer

  • We endeavour to ensure that the content provided in the retail vouchers website is accurate & correct. Xexec Ltd does not offer or extend warranties of any kind with regard to the merchantability of the goods advertised or promoted on the site by the advertisers or their affiliates.
  • Every effort is given where possible to assist customers; however, the retail vouchers administration team are not responsible for the accuracy of advice given to customers in connection with the terms and conditions of any goods offered by third party vendors advertised on the website. Please check all the terms and conditions that apply prior to purchase by contacting the product vendor concerned.

Return, Cancellation & Refunds

  • Retail vouchers have the same status as cash and by definition cannot be cancelled.
  • Refunds will only be provided if in the opinion of the company the returned articles are in a fit and proper condition for re issue and use when received by us.
  • If you need to return retail vouchers, gift cards, top up cards, you must do so at your own cost.
  • Please note Top up cards can only be devalued if the Retailer provides the facility of removing funds off the card.  
  • You remain responsible for the vouchers or cards being returned after postage until their safe arrival at the trading offices of Xexec Ltd. 192-200 Brent St London NW4 1BJ. In addition to postage costs, the cancellation of orders for retail vouchers, gift cards, top up cards made through the retail vouchers online ordering facility are subject to a charge of £12.50 deductable from the total amount of refund requested.
  • If we do not receive the item(s) back, we will arrange to have them collected at your cost.
  • E-vouchers are non returnable or refundable once issued.

Lost & Stolen cards or vouchers

  • When making your purchase, a choice of postal services in a dropdown menu is displayed. Neither Xexec or retail vouchers.co.uk accepts any responsibility or claim for reimbursements nor compensation for lost or stolen vouchers through the first class postal services.
  • Subject to point 7 & 8 above, requests by e-mail to info@xexec.com for the transfer of funds from lost and stolen cards and their replacements, are accepted without charge, providing always that the retail vouchers administration team have the proper permission of the customer and funds are available at the time of processing by us and the retailer. No responsibility or claim for reimbursements or compensation is accepted for losses that occur after receiving a written request and the time taken to process it.

Damages & Losses

  • Xexec Ltd accepts no liability for any direct, special, indirect or consequential loss or damage of any kind resulting from the use of any information obtained or downloaded directly or indirectly from this site or for any virus or other such thing that may affect the use or performance of your computer equipment or other property used to access download or browse in this site. All such liability is excluded to the fullest extent permitted by law.
  • The information on this site is subject to change and may be amended or withdrawn at any time without notice. These Conditions of Use may be changed at any time without notice.

Use of personal information

  • All information collected by retailvouchers.co.uk is stored and handled in accordance with the Data Protection Acts (1984 and 1998).Personal and financial information collected on this site is used for the sole purpose of processing and delivering your order. During checkout you will be asked to "opt in" to receive information from retailvouchers.co.uk.
  • No financial and payment details are stored by retail vouichers.co.uk. No financial and payment details such as credit/debit card numbers are transferred or passed over in any way to third parties. All information used in the purchase transaction is removed from our database immediately following the completion of payment transactions.


  • Visitors may read, view, print and download one hard copy of the material for their personal, non-commercial use.
  • Visitors may not copy, distribute, sell, publish, display, transmit, reproduce or decompile any part of the material by any means (electronic or not) or for any purpose include it in any derivative works.

Trademarks and Intellectual Property

  • Trademarks, service marks and logos displayed on this site belong to retailvouchers.co.uk or to the retailers represented on the site. Nothing contained on this site should be construed as granting any licence to use any trademark, service mark of logo displayed on this site without the express written permission of retailvouchers.co.uk and/or the retailer(s) concerned.


  • This site is controlled and operated by retailvouchers.co.uk from its offices in the UK. retailvouchers.co.uk makes no representation that material in the site is appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent that local laws are applicable.
  • All information supplied in our 'feedback' form will be used solely for the purpose of responding to your query or suggestion.
  • Please note: Posting or transmitting any unlawful, threatening, defamatory, obscene or other inappropriate material is prohibited
  • If for any reason any provision of these Conditions of Use are determined to be void or unenforceable, then to the extent and in the places only where such provision is determined to be void or unenforceable it shall be severed and the remaining provisions shall continue in full force and effect.
  • These terms and conditions and anything in this site shall be governed by English Law and all matters in connection with them shall be determined by the English Courts.
  • Xexec does not accept responsibility for losses or potential loss stemming from administrations receiverships or any such like situation affecting the trading position of 3rd party advertisers on this site. This does not affect your statutory rights.

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